Heritage Great Britain PLC ("We") are committed to
protecting and respecting your privacy.
This policy (together with any other terms of use available
on our website and any other documents referred to on it) sets out the basis on
which any personal data we collect from you, or that you provide to us, will be
processed by us. Please read the following carefully to understand our views and
practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the Act),
the data controller is Heritage Great Britain PLC, Suite 37, The Colonnades, Albert
Dock, Liverpool L3 4AA.
Information we may collect from you
We may collect and process the following data about you:
Information that you provide by filling in forms on
www.landsend-landmark.co.uk (our website). This includes information provided at the
time of registering to use our site, subscribing to our service, posting material or
requesting further services. We may also ask you for information when you report a
problem with our site.
If you contact us, we may keep a record of that
correspondence.
We may also ask you to complete surveys that we use for
research purposes, although you do not have to respond to them.
Details of transactions you carry out through our site and
of the fulfilment of your bookings including your credit/debit card details.
Details of your visits to our site including, but not
limited to, traffic data, location data, weblogs and other communication data,
whether this is required for our own billing purposes or otherwise and the resources
that you access.
Your name, address, telephone number and/or email address in
order to contact you with details of your booking or in the unlikely event that we
need to contact you urgently about your booking.
IP Addresses
We may collect information about your computer, including
where available, your IP address, operating system and browser type, for system
administration and marketing intelligence purposes. This is statistical data about
our users' browsing actions and patterns, and does not identify any individual. Your
IP address may also be used to diagnose problems with our server, monitor visitor
traffic patterns and site usage to help us develop and improve our site further.
Cookies
Our website uses cookies to distinguish you from other users
of our website. This helps us to provide you with a good experience when you browse
our website and also allows us to improve our site.
Where we store your personal data
All personal information you provide to us is stored on our
secure servers. Any associated payment transactions will be entered on a secure page
and transferred using SSL technology through our chosen payment provider(s). Where
we have given you (or where you have chosen) a password which enables you to access
certain parts of our site, you are responsible for keeping this password
confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the
internet is not completely secure. Although we will do our best to protect your
personal data, we cannot guarantee the security of your data transmitted to our
site; any transmission is at your own risk. Once we have received your information,
we will use strict procedures and security features to try to prevent unauthorised
access.
Uses made of the information
We use information held about you in the following ways:
To ensure that content from our site is presented in the
most effective manner for you and for your computer.
To provide you with information, products or services that
you request from us or which we feel may interest you, where you have consented to
be contacted for such purposes.
To carry out our obligations arising from any contracts
entered into between you and us.
To notify you about changes to our service.
We may also use your data, or permit other companies
operated by Heritage Great Britain PLC, to provide you with information about goods
and services which may be of interest to you and we or they may contact you about
these by post or telephone.
We will not pass your details on to third parties for
marketing purposes.
Disclosure of your information
We may disclose your personal information to third
parties:
In the event that we sell or buy any business or assets, in
which case we may disclose your personal data to the prospective seller or buyer of
such business or assets.
If Heritage Great Britain PLC or substantially all of its
assets are acquired by a third party, in which case personal data held by it about
its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal
data in order to comply with any legal obligation.
Your rights
You have the right to ask us not to process your personal
data for marketing purposes. We will usually inform you (before collecting your
data) if we intend to use your data for such purposes or if we intend to disclose
your information to any third party for such purposes. You can exercise your right
to prevent such processing by checking certain boxes on the forms we use to collect
your data. You can also exercise the right at any time by contacting us at
info@heritagegb.co.uk. Our site may, from time to time, contain links to and from
the websites of our partner networks, advertisers and affiliates. If you follow a
link to any of these websites, please note that these websites have their own
privacy policies and that we do not accept any responsibility or liability for these
policies. Please check these policies before you submit any personal data to these
websites.
Access to information
The Act gives you the right to access information held about
you. Your right of access can be exercised in accordance with the Act. Any access
request may be subject to a fee of £10 to meet our costs in providing you with
details of the information we hold about you.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future
will be posted on this page and, where appropriate, notified to you by e-mail.
Contact
Questions, comments and requests regarding this privacy
policy are welcomed and should be addressed to info@heritagegb.co.uk.
